I applied through a recruiter. I interviewed at Concentrix (London, ON) in Oct 2022
Interview
The interview process was smooth. They gave you a few assessments to complete. These assessments test your communication, customer service, problem-solving, typing and working under pressure skills. The interview also includes a based assessment where you are asked behavioural questions.
Interview questions [1]
Question 1
Tell us about a time when you had to work under pressure how you handled it and what was the result.
It is very smooth. There is a versamt test for the cistomer service represnetatives to check the vocabulary and the english skills. so keep listiening the audio and answer the questions..the audio is in us english so you need to carefully watch for the audio
The interview was in Japanese. First they asked to introduce yourself and elaborate some more background about yourself, then there was a role-play kind of interview. No right or wrong answer, they just wanted to see how you deal with customer.