Concentrix Customer Service Representative (CSR) interview questions

Online, different steps included, including an Internet test and typing speed test. No monitoring, fast response, and quite area and time are required. Also need experience and knowledge about iOS and iMAC.

The initial was short but the assessment was really long and unnecessary. The initial was just like profiling then the assessment is about gauging your language skills. You have to prepare for a lot of language test in reading, writing and listening for this.