I applied through a recruiter. I interviewed at Concentrix (Bengaluru)
Interview
Interview process was quite easy with amcat round , voice and accent and ops round .
They may topics like DNS, DHCP, M365
Roles and responsibilities if you are experienced candidate.
Interview questions [1]
Question 1
Topics related to networking
Previous roles and responsibilities
Just be your self and focus on active listening and be prepared what you are bringing in this role to help customer satisfaction. must know difference between empathy and sympathy
It was a online test on the desk through their website by first filling the form about personal details and then we have to do the Amcat and then afterwards got the link on the mail for versant and attended that also through online test
Interview questions [1]
Question 1
Screening Test (for checking communication skills )
Hr Round
Amcat
Versant
Ops Round