I applied online. The process took 1+ week. I interviewed at Concentrix in Sep 2017
Interview
Very interesting interview, the people was very kindly and help much. They before asked me about myself, then started with questions, in primis generally and then technical questions. At least they asked me if I had some questions about position and more.
I applied online. The process took 4 weeks. I interviewed at Concentrix (Norfolk, VA) in Jul 2017
Interview
First interview was completed via phone. It lasted an hour, however it could of been done in 15 minutes. The interviewer spoke most of the time. Second interview also completed by phone, based on my responses answered during my first interview. Job offer was given at this time.
Interview questions [1]
Question 1
General questions how to troubleshoot fitbit watch
I applied online. I interviewed at Concentrix (Hallandale Beach, FL) in Sep 2017
Interview
Completed online assessments which included basic computer skills, basic customer service scenarios, voice recording, and typing test. Spoke to a Team Lead for the first interview, and completed a second interview with a HR hiring manager.
Interview questions [1]
Question 1
Gave you scenario's on what is not a good example of a situation or customer service problem.