I applied through a recruiter. I interviewed at Concentrix (Kairo, )
Interview
They have very clear requirements, and they were very professional and understanding. It was a quick phone call that conveyed all the needed information. The only problem was I had not yet received my diploma therefore I could not get the job but other than that the interview went great
I applied in-person. The process took 1 day. I interviewed at Concentrix (Mandaluyong City) in Aug 2023
Interview
Very fast and organized process but you have to arrive early from 10am-1am because they have 8pm cutoff. The interview is simple if you know English very well. Never mention that you are graduating or a senior high student. Just say you are a senior high graduate, or college graduate and never say you have future plans to study again.
Interview questions [1]
Question 1
Tell me about yourself. Some real-life scenarios handling a customer. What will you do if you witness someone at the company doing something illegal? What do you know about BPO? What do you know about Customer Service Representatives?
Here are the 3 rounds:- 1-Speaking Assessment(They will only need to check communications skills) 2- Written Assessment(related to roles questions) 3-Operational Rounds(Talking about roles and responsibilities) 4- Hr Round(This is the final round) Lastly it's just a quick Assessment.