I applied through a staffing agency. The process took 1 week. I interviewed at Concentrix (Boulder, CO)
Interview
Personally not interviewed as was a present Staffing Agency Employee converted to a direct hire with Concentrix. This was all completed over email as I was recovering from surgery. Everything went smoothly except the 1st offer letter for the yearly sale was incorrect having me paid less than what was currently employed by Staffing Agency & was quickly sent a new contract with correct amount.
Interview questions [1]
Question 1
Can you have the conversion paperwork completed on a timely fashion?
I applied online. The process took 1 week. I interviewed at Concentrix (Toronto, ON) in Nov 2015
Interview
very basic and easy they are such an awfully run company they will hire anyone that speaks English. They have amazing interviewers and HR people to get you in the door then it all falls apart.
Interview questions [1]
Question 1
typical very basic what is customer service, do you like to talk on the phone, how would you deal with an irate customer etc
The process took 3 days. I interviewed at Concentrix (Tempe, AZ) in Jul 2016
Interview
The interview process included an online test and in-person interview. You can choose to complete the test onsite or from your own computer. The interview was very easy but it just took a while since there were a lot of applicants in the building during the time I went in. Having a referral definitely helped out. The people interviewing me gave me the job right after we spoke. I got interviewed twice back to back. Once from a person on the hiring team and then the hiring manager. I received the job right after speaking with the hiring manager.
Interview questions [1]
Question 1
- How would you solve this issue on a smart phone?
- How much experience do you have with technology?
- Do you have any call center experience?
- Why do you think you would be good at this job?