I applied through a recruiter. I interviewed at Concentrix (Workmore, GA)
Interview
They asked me about my experience and if I had a computer and what not. The lady that interviewed me was very polite. She was very knowledgeable. She asked me if I could obtain a computer and internet with Ethernet
Interview questions [1]
Question 1
What type of experience did I have? What would I do in stressful situations? What would I respond with to an upset customer?
I applied online. I interviewed at Concentrix (São Paulo, ) in May 2023
Interview
Fiz um teste rápido online com perguntas de múltipla escolha sobre atendimento, português e matemática. Passando no teste fui chamada para a entrevista. A entrevista foi online também, junto com outros candidatos. Tudo na mesma semana.
Interview questions [1]
Question 1
Experiência, formação, momento marcante (um atendimento marcante), endereço.
I applied online. The process took 1 day. I interviewed at Concentrix (Manila, ) in May 2023
Interview
Initial interview contains personal information, your highest educational degree, how many rides to get there, and what do you know about bpo and concentrix. Final interview more on yourself, when do you think listening is hard, and a mock call how will you help a customer to install an application
Interview questions [1]
Question 1
What do you know about BPO? Why did you apply here? When do you think listening is hard? How will you help a customer to add to cart an item in a shopping platform?