I applied through a recruiter. I interviewed at Concentrix (Kolkata) in Jun 2025
Interview
The interview process was smooth and very engaging. Though I had to wait for a longer period but being an HR, it is understandable. The interviewer HR was held up in some office confict
It was not difficult. I took a quick test online. Got invited to answer questions (about 8) mostly scenarios questions online. Then interview including role plays. I eventually got the job
Quick. Done Telephonically. They ask simple customer service related questions. Experience if you ve worked in a call centre before. Worked with international clients. Worked in a team night shift