Concentrix Technical Engineer interview questions

Normal BPO process What according to you is a BPO? - BPO FAQ What according to you is a BPO? - BPO stands for Business Process Outsourcing. When a company decides to outsource some of its non-core work processes to another company......... Why do companies outsource their work? - BPO FAQ Why do companies outsource their work? - There are mainly four reasons for a company to outsource its work:......... What are voice based BPOS? - BPO FAQ What are voice based BPOS? - Voice based BPOs are those BPOs where you are required to talk to the customers. It may be for sales or support or service or anything else......... What is off-shore outsourcing? - BPO FAQ What is off-shore outsourcing? - When a work process is out-sourced to a different country which is not nearby – it is called off-shore outsourcing.......... What is a call centre? - BPO FAQ What is a call centre? - Call centres are voice based BPOs. These are usually used for sales, customer service or support activities......... What attracts you towards a BPO? - BPO FAQ What attracts you towards a BPO? - When you are asked this question – focus your answer mainly on the growth of the industry and the prospects you see for yourself in the industry......... What are your strengths? - BPO FAQ What are your strengths? - To answer this question – analyse the requirements of the position you have applied for and make a list of the qualities a person working in that profile......... Why do you want to quit your present job? - BPO FAQ Why do you want to quit your present job? - If you are currently working or worked in the past, it is one of the most obvious questions you would face........