Interview process was quick and easy, as I was hired on the spot. Situational questions are asked. I would advise to use the STAR method for this interview. I recommend the company if you'd like an entry level job to customer service and/or work from home jobs.
Easy phone interview (no video) using mostly the STAR method. Interviewer was friendly and hired me on the spot after asking my qualifications and how I would respond to certain situations. Overall, a simple and easy process although it did take a few weeks to hear back from the onboarding team to start the training.
Interview questions [1]
Question 1
How do you respond to difficult calls when the caller is being irate and taking it out on you?
I applied online. The process took 3 weeks. I interviewed at Conduent in Sep 2025
Interview
The interview process was easy and straightforward. Take your time and answer question thoroughly. My interviewer was upbeat and excited. I received an offer the next day with offer letter sent to email.
Interview questions [1]
Question 1
Tell me about a time you were under pressure and how did you respond.