I’ve followed this company for a long time and genuinely wanted to join. My experience as a candidate, however, was disappointing. After being told my profile was a good fit for Customer Success, I was later completely ghosted, even as new roles opened. Multiple applications resulted in generic rejections with zero feedback. The recent “guaranteed interview” hiring event was the most frustrating part. It was not clearly disclosed that the interview would be AI-based rather than a real one-on-one conversation. The recruiter never mentioned this at any point. This felt misleading, especially given the emphasis on breaking a Guinness World Record instead of respecting candidates’ time. Strong leadership and inspiring messaging on stage, but the actual hiring process feels impersonal and poorly handled.