I applied online. The process took 1 week. I interviewed at Discover (Phoenix, AZ) in Aug 2013
Interview
Fairly simple. First interview was a phone interview with just a couple of questions, then in person interview which was also simple, and the third interview with upper HR management, which was also pretty simple. Anyone could probably do this interview, just talk about your customer service background or the way you handle yourself in a stressful situation.
Interview questions [1]
Question 1
Tell us about a time you were a stressful situation...
I originally applied for New Applicants but position was filled by the time I setup interview so I was interviewed for fraud protection. I had my initial interview with hr department then setup up a second interview. I was told about the schedule and pay. It has been a week since the interview and haven't been called back or emailed.