I applied online. The process took 3 weeks. I interviewed at Enterprise Mobility (Downers Grove, IL) in Jan 2014
Interview
Received a phone call to setup an interview the same day that I applied. Went to the initial interview with the recruiter in the corporate office. Pretty standard interview where do you see yourself in 5 years, behavioral questions about how you've handled various situations in your work experience, etc. After that interview I got a call back 2 days later to setup a 2nd interview and job shadow at a location closer to my home. Went into that location and met with the Branch Manager and the rest of the employees working that day learning about the software, what the day to day work is like, etc. After that I met with the Area Manager in which we had an interview that was about 45 minutes, same time as the first one and consisted of similar questions. The Area Manager told me that somebody would contact me within the week and nobody did. So, I sent my recruiter an email a week after the 2nd interview following up about it and they said I would not move on to the next step. All-in-all, I thought it was a pretty standard interview process. To be honest, I thought I did everything right and might have just gotten unlucky on the timing. Either way, it was a fairly positive experience and I would recommend it to fellow entry-level job seekers.
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility
Interview
Process takes 2-3 weeks. 3 interviews total. The first is with a recruiter who screens you to see if you are the right fit. 2 interview is at a branch with usually the branch manager and area manager. Last interview is with the VP of a region rental market segment.
Interview questions [1]
Question 1
Tell me a time when you dealt with a difficult situation with a customer and how did you resolve the issue? Was the customer happy?
I applied online. The process took 3 weeks. I interviewed at Enterprise Mobility (Stamford, CT) in Feb 2014
Interview
During the interview process for Enterprise Rent-A-Car I went through 3-rounds and unfortunately didn't receive an offer. The impression I got while in all of the rounds was they were looking for business majors with extensive sales backgrounds. Having had a background of experience as a Manager and sales I assume my bachelors degree was not congruent with their expectations. The interviewing process is a lengthy one so if you applying out of state be prepared to stay a few weeks in the area (mine was a 3-week process). After my 3rd and final interview with the Regional VP it took Enterprise a week to get back to me, even though they stated they would by Monday, I received an email Friday and had called Wednesday to check the status. Overall the interview process seemed to be chaotic and unstructured with an unprofessional communication method.
Interview questions [1]
Question 1
Many questions that were asked up until the third round all pertained to sales. They appreciate when you talk about customer service, and interpersonal skills but they really are looking for salesmen. During the initial interview I was asked why I chose my college, degree and what my GPA was. An unexpected and unprofessional question (in my opinion) was 'if I was interviewing with any other companies in the area' 'what those companies were and who I was in contact with' 'lastly why I was apply to two companies at the same time'. The questions overall pertained to sales and how you would help their business.