I applied online. The process took 1 week. I interviewed at Enterprise Mobility (Boston, MA)
Interview
First they will call you on the phone. They ask very generic customer service and sales question. Second part is to go meet with the recruiter, mine was very friendly, and upfront about everything. third part you meet with the area manager and observe. A 2 hour observation of a branch barely scratches the surface of this job, so keep the in mind. My area manager was very engaging in the interview, and we got along great. Keep in mind the area mangers are very busy people running multiple branches. If they seemed rushed and hurried, it is most likely because they are. After that you meet with the vp and if you make it this far you pretty much have the offer. Now, is this a tough job. Not at all. You will work alot of hours. The health insurance is pretty good. The pay is about 14 bucks an hour with at least 10+ hours of overtime. You do gain a lot of skills in this type of work. If you get an offer and dont have a much better offer waiting for you i would deffidently take the job
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Riverside, CA) in Mar 2011
Interview
You want to show that you are competitive and fun, and that you are very trainable. Always wear a suit to every interview. Smile a lot, and be friendly.
The first interview is a phone interview, show your competitive side and how personable you are. Get ready to give experiences of a difficult customer service situation (that you over came), and sales accomplishments.
The second interview is with the recruiter. WEAR A SUIT. Again, be personable and show a huge interest in the company. If you played sports, tell them about it (they'll ask a lot of questions about your personal life) because Enterprise believes that if you played sports you're competitive. Assure them of your sales success, great customer service and ability to learn.
The third/fourth interview will come next. You'll spend 2 hours in the branch observing before the interview. WEAR A SUIT. Ask all the employees about their experience and shadow them. This shows that you really want the job. Then you'll meet with the area manager. Most of the same questions from the recruiter interview. You need to not bore them, but not weird them out. If you pass with them, then you meet with the branch manager. If you don't meet with the branch manager, you didn't get the job. The branch manager will ask the same questions as the area manager. Make them laugh, show competitiveness and your winning personality. After you leave, you'll hear from the hiring manager within a week about whether you got it or not.