I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility
Interview
Repeat of email questions and the inclusion of scenario-based questions. The first round interview was through Microsoft Teams, and the second round interview is in-person. The online interview was done in the morning.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond to provide great customer service.
3 round interview process. Very straightforward and easy. Great people during interviews. VP interview at the end. Area manager interview in the middle. Interview with recruiter during the beginning stages.
I applied online. I interviewed at Enterprise Mobility (Scarborough, ON) in Dec 2024
Interview
3 part interview. First one was virtual and final one was in person. Interview got rescheduled thrice at the very last minute. Second and final interview happened together. Was asked multiple followup questions and they seemed provocative as they were already answered. Description of career path seemed bold and strange. Interviewer stated strange job duties which are not included in the job description such as cleaning cars and storing cleaning equipments. Job was mostly customer service based and car cleaning/detailing based.
Interview questions [1]
Question 1
How did you handle tough customers and peak hour operations? When customers were being difficult, did it make you feel bad? Of course it made you feel bad, you do not have to deny it. What did you do then?