Foundever interview questions

Applied for a Sitel campaign for the British company The Body Shop. It starts with a written test if the support language for a position you apply for is not your native one. If you are at least B1 proficient, you will have no issues with the test. Couple of days later comes the live interview with the HR which is basically a set of standard questions directly from the book without any real improvisation or digging deeper into the candidates abilities. They will ask you to describe something as a process again to determine your spoken language skills as phone support is a base of Sitels' communication with this specific client, The Body Shop. HR is more focused on writing down the info, instead of actually scanning the candidate and providing the relaxed atmosphere where everyone can show their best. Final step is talking to an HR representative from the Sitel base in USA via phone, yet again they are simply checking your language skills, there was nothing there which would scan the personality of the candidate. Pretty much a machine work.

Received an email to be close to computer when call came through. Interview was scheduled 2/16/16 at 2:30 pm She called introduced herself , read some disclosure statement and then started asking questions. Q:In the next 90 days tell us about any days that you have prior commitments? A:My husband has a colonoscopy scheduled this month on the 29th. I have one religious event on a Wed in the evening on a Wed March 26 , one religious event on a Sat in April 17th. She stated "We will have to stop right here, you haven't even started working for us and you want 3 days off of work already. What kind of employee does that say you will be?"