I applied online. The process took 2 days. I interviewed at Foundever (Kissimmee, FL) in Nov 2013
Interview
phone interview and hired on the spot asked general questions about schedule availability and if I had a home office. Discussed salary and potential commissions and how soon I could start. Training was very boring and lasted about 2 weeks. You do need to invest in a specific phone and headset as well as have fast internet
Interview questions [1]
Question 1
Asked if I was able to work in a private area and needed certain type of phone and headset as well as fast internet
I applied online. The process took 2 weeks. I interviewed at Foundever (Belgrade) in Jun 2012
Interview
The first step was the interview with the HR Specialist and the targeted language ability test. The interview was relaxed and aimed to display my personality type and motivation for the position. I was also informed about the job requirements and the the details of their offer. The language test consisted of grammar and vocabulary questions and e-mail writing part.
The candidates who responded satisfyingly were invited to the second - group interview, where four candidates were given different group tasks that they had to complete as a team. Here the three interviewers (HR Specialist, Learning Specialist and Team Manager) observed behaviour within the team, leadership and communication skills of each candidate.
The candidates who made it through this round were invited for the final follow-up interview held by the client we were supposed to work for.
Interview questions [1]
Question 1
Why are you interested in the position? (first round)
The team (you are a part of) should agree in one-minute time which three of the ten things listed you would like to have on the desert island to help you save your lives. (second round - group interview)
What do you know about the client's company and have you ever used their products? (follow-up interview)
I applied through a recruiter. The process took 3 days. I interviewed at Foundever (St. Catharines, ON) in Nov 2012
Interview
Working with customers to guide them in paying their invoices on time. Arranging payments and answering billing inquiries. Explaining services offered and how to custom fit service for the customer.
All of the tools needed are offered my Sitel to succeed at this position. Excellent training program and additional support throughout is ongoing.