The final round of the interview process is a 30-minute panel exercise, with the hiring manager playing the client role and several other business partners observing. The candidate is provided with scenario information about one week before the panel. The purpose is primarily to assess the candidate's softer skills of engaging with a client, building rapport, reacting to resistance, and demonstrating empathy and flexibility. However, there were definitely some content questions sprinkled throughout, as well. It was a challenging and great dry run for what first time meetings with a client might be like. Also great was getting 20 minutes of feedback from all Gartner participants, immediately after the exercise.
Interview questions [1]
Question 1
After brief introductions, the (mock) client wanted to dive deeper into my career history... "Tell me more about your previous experiences." It was presented in a way that candidates could believe the (mock) client was challenging their relevance.
First HR screening call - she sounded like she was reading from a script and didn't want to be on the call. She just asked to run through my CV; no additional questions.
Second HR call - he was much more approachable. Told me about the role, and then asked 'Why you'... the role wasn't really something I wanted as it sounded too Sales focused for me.
I applied online. I interviewed at Gartner (Hilton Head Island, SC) in Sep 2020
Interview
Very well defined. Opportunity to meet potential peers and leaders outside of the direct reporting lines. Approximately 6 steps in the process. HR lead was very organized. Immediate feedback received at each step in the process.