I applied online. The process took 3 months. I interviewed at H&M (Stockholm, ) in Jan 2014
Interview
The hiring process took nearly 3 months. Applied for the job at the end of October and got the final interview in mid-January. It was composed of 5 steps:
1. Telephone interview with HR (30 min): basic questions such as "Why H&M?", "What should be the main strength of a BC?", "What is a BC at H&M?",...
2. 3 capacity tests: one numerical test (basic maths), one logical test (quite simple) and one test dealing with a stressful situation (emails to answer)
3. 3 30-minute interviews at the head office: a personality one, a CV one and a "live cases" one
- personality interview: with HR, going a bit deeper in your motivation and your fit with the job and with the values of H&M, "main strengths?", example of situation in which you had a leader role, your dealing with different work situation (conflict, not able to meet deadlines, etc...)
- CV interview: with 2 BCs, about your previous work experiences
- Live cases: with a BC, questions like "How many pieces do a H&M store sell per day?", "3 advices to CEO", "how to best improve sales?" and cases with numbers
4. EQ and personality tests + interview with an external supplier (not H&M employees) to discuss results
5. Final interview with Head of Controlling + a Division Controller: a bit informal, with global questions such as "what are your plan if you get this job?", "what is the role of a BC?", ...
Interview questions [1]
Question 1
I did not find it was a tough hiring process, each recruiter was really friendly and the questions asked were quite "easy" to answer with a good preparation before.
What struck me the most was the negative answer at the end of the recruitment process !
The recruiter told me I did not have enough work experience, I found this reason a bit weak, but there is a lot of competition !
Applying Online followed by a telephone Interview. About a week later an online test, including logical, numerical and performance under stress. Finally an Assessment Day comprising of 3 interviews with different functions. HR, 2 other Controllers and one Case interview. All interviews were conducted professionally and took approximately 30 minutes each.
Interview questions [1]
Question 1
The case question regarding how to best improve sales for a H&M store, they wanted a numerous of examples.