I applied in-person. I interviewed at H&M (Cardiff, Wales) in Jan 2022
Interview
it was okay. mostly they just asked on what shift you are available and some situations that you will encounter with customers and you will have to answer how to help in that given situation.
Interview questions [1]
Question 1
If the customer comes back with a torn garment wanting a refund, how do you explain the policies to her?
I applied online. The process took 3 weeks. I interviewed at H&M (Columbus, OH) in Feb 2022
Interview
I had a call interview and basically got the job but was unavailable for the specific day they needed me to come in to get “accept” the job due to issues out of control. When I told the manager and the person who interviewed me and asked what other day I could come in I got email saying that they had rejected me.
Interview questions [1]
Question 1
What would you do if someone asked for something that was not in store?
1-on-1 interview. Came into the store on time, interviewed with the hiring manager. The interview portion was about half an hour- then had me walk the sales floor to observe.