HSBC Customer Service Representative (CSR) interview questions

Why did you choose to work in this role?

Delivering a Superior Customer Experience Leads customer driven service, Embracing Change and Innovation Drives change, Achieving Excellence Focuses on outcomes, Leading Self and Others Self aware and confident, Communicating and Influencing Communicates effectively, Building Trusting Relationships Builds wide networks, Problem Solving, Planning and Delivering Delivers consistently, Delivering Projects Leads programmes, Managing Risk and Ensuring Compliance Complies with procedure, Managing Customer Relationships Manages relationships,