HSBC Personal Banker interview questions

I applied online, 2 days later, they send me an assessment, these are all situational question, ask you if it is efficient. a week later I receive a phone call they appoint an phone interview with me, I am still waiting for the phone interview

It took 2 months to get the job. Their interview process is very long winded. They never got back to me after the telephone interview for a month so had to chase them up. first there is situational judgement then there is a 15 min telephone interview followed by one on one interview with the manager.