HSBC Personal Banker interview questions

it was one of the worse interviews i have ever had. a lady called me for a phone interview and it was painful to talk to her. it was so clear that she did not spend a few minutes to at least look over my resume before asking me those dumb questions. she also places judgement before understanding the situation. she also talks as if she is not interested in you but the list of questions they ask is way too long. there is no need for all those questions if you are going to have an in person interview. oh and i could even cancel the interview because there is absolutely no information about her or the branch information or email or of any kind. i am glad that i didn't go to the in person interview because i can already feel the negativity and unprofessionalism from a phone call. such a shame that i also bank there too ,so knowing they have such poor qualities i might just switch bank.