I applied online. The process took 3 weeks. I interviewed at Kaiser Permanente (Oakland, CA) in Apr 2021
Interview
The interview went very well. They were awesomely professional. I was very please with there performance. They question was clear and to the point. They were very knowledgeable. I felt the interview went great.
Interview questions [1]
Question 1
How do you treat customer's that are not happy with a service.
First was a phone call with hiring manager. After that I went in for two separate panel interviews. One was front line staff the other was the leadership team this manager would work with. followed by a panel interview
Interview questions [1]
Question 1
Typical behavioral questions: tell us about a time you had to deal with a problem you had never encountered before. Tell us about your leadership style.
It’s a behavioral interview focused on times you’ve done tasks or dealt with situations They may ask for three examples. And ask you what you would do differently now that you’ve had the experience
Interview questions [1]
Question 1
Describe a time when you had to work with ambiguity