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      Customer Success Manager Interview

      Jan 19, 2019
      Anonymous Interview Candidate
      Sydney
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at LinkedIn (Sydney) in Sep 2018

      Interview

      Simply horrible. From the outset, every time the HR woman was supposed to call me, I’d be waiting and she wouldn’t as she was ‘busy’. This went on for weeks. Once I had a confirmed f2f interview, I was sent an agenda which was addressed to someone else and for a different role. When I told them, they then sent the correct one asking me to go there 15 mins early for an office tour. I turned up 15 mins early but was just left sitting in the foyer for 30 mins. When my interview was finally ready to happen, I was taken into a room where the interviewer was dialed in on a screen. Not very warm. Why couldn’t I have done that from home? They THEN said I’d hear from them within 3 days - I followed up several times and the HR woman was unresponsive. She finally came back to me 2 weeks later, again apologizing that she’d been busy. She asked me for a second interview and due to all the above factors being so stressful and awful it was a complete NO from me. Do not recommend at all.

      Interview questions [1]

      Question 1

      Give us a time where you had to manage a conflict in the office?
      Answer question
      2

      Other Customer Success Manager Interview Reviews for LinkedIn

      Customer Success Manager Interview

      Jul 17, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at LinkedIn

      Interview

      There were four rounds of interviews. Started with Phone screening from Recruiter, followed by hiring manager interview and thereafter peer interview and ended with panel interview. Panel interview consisted of a case study.

      Interview questions [1]

      Question 1

      Strategies to manage the book of accounts.
      Answer question

      Customer Success Manager Interview

      Nov 29, 2024
      Anonymous Interview Candidate
      Hongkong
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at LinkedIn (Hongkong) in Jul 2024

      Interview

      I was approached by a LinkedIn in-house recruiter in July 2024, and interviewed during that month. The process included 4 interview rounds across 2 weeks. Round 1: HR Interview Round 2: Hiring Manager Interview Round 3: Peer Interview Round 4: Case Study (1-week prep) followed by a Panel Interview with the Hiring Manager and Head of Sales (1.5 hours) It was overall a very enjoyable experience. At each stage, you could tell the interviewers spent time looking into your profile and asked thought-provoking questions. They showed interest in your responses and compelled you to share more about yourself and your experiences. The interviewers were all personable and displayed top-tier professionalism throughout the interview process.

      Interview questions [1]

      Question 1

      What skills in your current role do you think are translatable to LinkedIn?
      Answer question

      Customer Success Manager Interview

      Jan 28, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at LinkedIn

      Interview

      interview and business role play presentation on a few interview steps, it can take over 2 months, phone screen as well. Be prepared and get to know all products and why you applied.

      Interview questions [1]

      Question 1

      why do you want to work here
      Answer question
      2

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