Where can I find Lloyds Banking Group interview experiences by job title?

Customer Service Representative (230) ; Customer Service Advisor (173) ; Manager (168) ; Business Analyst (165) ; Project Manager (165) ; Senior Manager (159) ; Analyst (134) ; Customer Service (122) ; Customer Advisor (120) ; Software Engineer (117) ; Customer Service Assistant (88) ; Associate Director (77) ; Banking Consultant (61) ; Product Owner (58) ; Assistant Manager (57)

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Lloyds Banking Group

Lloyds Banking Group interview questions

based on 1.5K ratings - Updated Jun 12, 2026

Average interview difficulty

Mostly positive interview experience

How others got an interview

79%
Applied online
Applied online
6%
Recruiter
Recruiter
6%
Staffing Agency
Staffing Agency
2%
Other
Other
2%
Employee Referral
Employee Referral
2%
In Person
In Person
2%
Campus Recruiting
Campus Recruiting

Interview search

1,485 interviews

Customer Service Interview

Aug 22, 2018

Anonymous Interview Candidate

No offer

Positive experience

Easy interview

Application

I applied online. The process took 1 week. I interviewed at Lloyds Banking Group (London, England) in Jul 2018

Interview

Telephone interview followed by face to face interview. Telephone interview lasted around 25 minutes and consisted of questions regarding my personal skills and experience. This was followed by situational questions

Interview questions [1]

Question 1

How does your skills fit the role

Answer question

Customer Service Associate Interview

Aug 22, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 6 weeks. I interviewed at Lloyds Banking Group (Wolverhampton, England) in Aug 2018

Interview

After successfully completing the phone interview, I was scheduled for an interview at the bank. The interview is divided into two stages; The 1 on 1 interview with one of the staffand a role play exercise .

Interview questions [1]

Question 1

How will your capabilities and skill help you succeed in this role?

Answer question

Customer Service Assistant Interview

Aug 20, 2018

Anonymous Interview Candidate

No offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at Lloyds Banking Group (York, England) in Aug 2018

Interview

Applied online, about 2 weeks later got an email asking me to attend a 'selection event' (interview). It was a very casual interview with some competency based questions and general chat to find out some information about you.

Interview questions [1]

Question 1

Tell me about a time where you provided excellent customer service?

1 Answer

Viewing 1001 - 1005 of 1,485 Interviews

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Lloyds Banking Group interviews FAQs

Interviews Lloyds Banking Group interviews

Lloyds Banking Group

Lloyds Banking Group interview questions

Average interview difficulty

Mostly positive interview experience

How others got an interview