Lloyds Banking Group interview questions

We had two stages, the first stage was an online assessment and then an interview round which lasted for an hour. The questions asked where based off empathy, customer service and team collaboration. When answering questions the STAR method is the most preferred

2-stage long interviews, including basic questions, nothing interesting really. Financial background assessment that takes forever and they request to provide too many documents. Average difficulty overall. Only positive they let you know about the final outcome in a short time.