Lowe's Home Improvement Customer Service Associate I interview questions

After an on-line application I was contacted by phone to perform and interview as well as a drug test, <This is mailed to a 3rd party for testing> At the point of the Drug Test returning Negative then was offered a seasonal job.

Interview is the same for all non management positions. Applied online and got called in for an interview about a week later. Had a basic interview with HR (tell me about a time when...) and then right away interviewed with the department's assistant store manager. The 2nd interview asked a lot of the same questions as the first but a few more too. I interviewed one person so I got to see how the process worked. They grade your answers on a scale of 1-3 and the highest score gets the offer. The important thing is to answer the question they ask, you can say something really great but if you miss the point of the question they won't grade you well. Most of the time they won't converse with you at all, they just write down everything you say so they can review it later.