Lowe's Home Improvement Customer Service Associate I interview questions

I initially applied to Lowe's online and got no response. I was informed that applying at the actual site "employment application computer" was preferable to applying through the main website, so I did that and got no response. I visited the store and was told that a manager would contact me to let me know the status _ no one did. I tried again about 6 months later after discovering a couple of people from my church worked there. I reapplied using one of my church members as an employee referral and I was interviewed and hired within a month.

general questions, such as...how do you provide excellent customer service, etc. they were more concerned with explaining the company rules than asking questions