Macy's Sals Associate interview questions

When I arrived I had to fill my application on the computer again. Then I had a 1:1 interview. The woman was very nice, looked through my resume and my application, and asked me the questions she had on a printed form. (I have little sales experience,and not in this line - I was officer in a bank - but it helped me answer the questions.) I had to explain what I would do with a customer, who arrives in the store. She also asked about my own experiences. The best customer service I've ever got or witnessed, an example when I helped out my coworker when he made a mistake with a client, and how would I react if a coworker tries to steal (of course, report immediately and get fired). I was told I will have to offer every customer Macy's card, and she was curious how I would do that. Then she asked me what department I would be interested in, and, when I was about t leave she wanted to know what perfume I use. This interview was few days ago, I got a promise for a callback and a second interview, but it hasn't happened yet. I hope they call soon.

The interview process at Macy's Herald Square is a bit of a cattle call. You go up to human resources and wait in a room full of other applicants for a human resources associate to speak with you. The woman who interviewed me was pleasant enough. I had never worked in retail before she asked me mainly questions designed to discern whether I knew what was expected of me in the position (it had a "suggestive sales" bent) and how I would interact with customers. She asked me to do a role playing scenario where I tried to sell a new set of Teflon cooking ware to a browser. The job only paid $8 or $9 dollars an hour which I understand is quite low for that kind of job in New York City.