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      Marks & Spencer

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      Related searches: Marks & Spencer reviews | Marks & Spencer jobs | Marks & Spencer salaries | Marks & Spencer benefits
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      Customer Service Representative Interview

      Dec 16, 2025
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer

      Interview

      Went well, followed a booklet of prewritten questions. Took about 30 minutes, questions differ based on whether they have facilities such as a bakery, clothing store, etc. Friendly team, not intimidating.

      Interview questions [1]

      Question 1

      What was a problem you encountered in a previous role and how did you tackle it.
      Answer question

      Other Customer Service Representative Interview Reviews for Marks & Spencer

      Customer Service Representative Interview

      Dec 1, 2025
      Anonymous Interview Candidate
      Stamford, England
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Marks & Spencer (Stamford, England)

      Interview

      Poor..interviewing manager joked he was applying for job too. Then 5 mins later confirmed he was interviewing me. Shouldn't trick people. Also said my capacity wouldn't work with shifts on offer...why get me in...knew the hours I was available.

      Interview questions [1]

      Question 1

      Best quality I have to offer.
      Answer question

      Customer Service Representative Interview

      Oct 21, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Marks & Spencer

      Interview

      Assessment centre style easy relaxed and then you do a 1-1 interview where you are asked about past experiences and why food and why m&s so that’s how it was ye

      Interview questions [1]

      Question 1

      Describe how u would handle if something went wrong for customer
      Answer question