I applied online. The process took 2 weeks. I interviewed at Marks & Spencer (London, England) in Sep 2018
Interview
The interview process is very simple, from the online application you are invited to book your interview if they like your application. Once interview is booked you’ll have this via phone and discuss your motivations and experience etc. L You are then offered the job and given a start date.
A short interview included selling a quiche and answering questions about customer service. It was conducted for around 20 minutes and the interviewer was friendly. I got the call the following day.
Interview questions [1]
Question 1
Can you give an example of a time you experienced great customer service?
I applied online. I interviewed at Marks & Spencer (Manchester, England) in Oct 2024
Interview
Very short and efficient, very laid back and easy, one on one with hiring manager based around 4 or 5 questions centered around customer service and ways to improve or innovate.
Interview questions [1]
Question 1
What are three things you noticed around the store that we can improve on
I interviewed at Marks & Spencer (Bromley, England)
Interview
You need to demonstrate a good knowledge as to what makes good customer service. Some role play may be involved but it is used to see how you would interact