From the start of the online interview process I knew that I would love to work for this company. You endure a 40-60 minute interview process where they are assessing whether you would be suitable for the job. You are then told straight away whether or not you are successful which I think is great as the waiting around in normal job application processes can be so disheartening. If successful, you are then able to book your slot online and mine was two days later. In the interview itself you are told you will have a "role play" and are given sheets detailing all the information you need to know, look out for out of stock and the main theme of the sheets as they are what you will be asked, the next time the manager enters the room you have to act as though he/she is a customer. If you pass this stage you then move on to a set of competency questions. I got offered the job there and then! Absolutely loved the interview process from start to finish - couldn't have been better executed or set out! Gives such a great first impression of the company. Relax, be confident and personable and you will be fine! Good luck. (Remember to thoroughly research the company online, about them and there ethics and values - mention this when answering the questions and they will be impressed)