online phone interview, quick and efficient , questions about start date, past experience and abilities to do the job. Organised around my availability and flexible with the start date. Positive experience
I applied online. The process took 3 weeks. I interviewed at Marks & Spencer (London, England) in Nov 2025
Interview
20 min interview. Asked if you ever had customer service experience and made emphasis throughout the interview on customer service. Asked about the values and what you know about M&S.
Interview questions [1]
Question 1
If they was a lot of people of people at the till but you was stacking shelves, what would you do?
I applied online. The process took 2 weeks. I interviewed at Marks & Spencer (London, England) in Oct 2025
Interview
Entered the store that the position was for; Standard interview and was casual; questions were centred around customer service and M&S; they also described what a typical shift would look like and expected availability
Interview questions [1]
Question 1
Experience in customer service; what do I know about M&S; my favourite M&S item