I interviewed at Marks & Spencer (Edinburgh, Schottland)
Interview
Applied online via the Marks & Spencer's website, after that, I had to go to a face-to-face interview with one of the managers, and after that, I was offered a role.
Interview questions [1]
Question 1
They asked for examples of times I had provided great customer service.
The interview process at Marks & Spencer was simple and well structured, starting with an online application, followed by competency-based questions, and ending with a final discussion focused on values, teamwork, and overall skillset suitability.
I applied online. I interviewed at Marks & Spencer (Leamington, England) in Jan 2026
Interview
Applied online and took the assessment. I was informed within 24 hours that I had an interview. I selected a date and time and this was confirmed. I arrived for my interview 10 mins beforehand. Followed the email instructions to ask a colleague for the sign in point. This all went smoothly and I was show to a waiting area. It got to 25 minutes past my interview time, no one showed up or updated me with what was going on. I understand employers can run late sometimes. I don’t think I’ve ever had an interview start bang on time! But 25 minute wait with no update is unacceptable. They clearly have no respect for anyone. It’s just rude.
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