Marks & Spencer interview questions

Was put forward for a speculative interview by my recruitment agents. There was no specific role that they were interviewing for, I believe they were seeing what the market was like at that time. It took a while to get a time confirmed, but eventually I was able to go in. I met with an HR manager and one of the senior EA's. They were very pleasant and I enjoyed the interview. Unfortunately that where the positives end. The interview was at beginning of March and here we are 7 weeks later and still no feedback. I have chased my agents many times who in turn have asked repeatedly for feedback from M&S and all they get is "We'll look into it". For such a iconic and well known brand I'm shocked at such a useless process. It's fine if they didn't want to peruse my application but at least say that! I've seen better interview courtesy and feedback in pretty much every other interview I have attended. I was expecting much more from M&S. If this is how they treat perspective employees that presumably they want to impress then I would hate to know how they treat actual employees.

The interview was fairly quick and simple. I was taken into a room with two people and asked to take part in a role play where I was a customer assistant and one of the interviewers posed as a customer whilst the other observed. The customer wanted to make a special meal with Parma ham but we didn't have the correct ingredients in stock so I had to offer alternatives to suit the customers needs whilst being polite and friendly. I was given a few sheets of paper with information on the different products and services on offer and a short amount of time to make notes before the role play began. After this I was asked to evaluate my own performance and offered a job.