Marks & Spencer interview questions

It took 2 weeks. I did an online assessment and received an email to confirm an interview. The interview process was a role play and a question answer session. I found role play a very awkward situation and couldn't act the way I would have done with a real customer. I would suggest do lots of role play practice with someone before going for the interview.

The initial stage was an online test (pyschometric) which did ask some fairly obtuse questions. Quite time-consuming. This was later followed by face-to-face interview and role play. The role play was quite awkward, but required me to take the position of a sales assistant in foods helping someone to cater for a baby shower. By referring to current promotions and using my initiative to suggest items which I knew from personal experience, I was marked favorably. Although successful in the process, there was not a role available with hours which suited my education commitments. I was then contacted and offered a position around 8 months later.