I applied online. The process took 2 weeks. I interviewed at Marks & Spencer in Apr 2015
Interview
Started as an online set of questions about different scenarios. Straight after completing the test I was offered an interview and what to bring. The people who interviewed me were very nice and welcoming. The interview composed of a role play. Mine was about helping a lady out choosing a swimming costume for her daughter. They gave me some cards and left the room, I had to read through the cards and make notes for 10 mins. She wanted a specific type of costume but the one in her size wasn't available. So I had to suggest other products they might suit her as well as upselling some suncream.
I applied online. The process took 3 days. I interviewed at Marks & Spencer (London, England) in Sep 2014
Interview
Online application consisting of interview questionnaires then an interview where you do a role play followed by interview questions. The role play was a member of the interviewing team being a customer and you at work so they can assess how you interact with customers.
I applied online. The process took 3 weeks. I interviewed at Marks & Spencer (Birmingham, England) in Oct 2013
Interview
complete a online test, its a role play and you answer, the questions if you pass this you receive a interview straight away, at the interview you have a role play you are usually playing the customer assistant and you have the assessor being a customer, after you have a interview with a manager which can be informal in a chatty style.
Interview questions [1]
Question 1
What department do you feel you can fit in? foods, lingerie, mens, etc and why?