Marks & Spencer interview questions

Role play interview where you are given a situation and have 10 minutes to read through the information and prepare. Then the interviewer comes back into the room and is a customer. Tips include: take a friendly, polite approach, advice that the customer can buy online as well as in store and try and upsell another product to go with the one they are buying. If you pass this, you have an interview with section manager (normal interview questions)

Online Application, followed by numeracy and verbal psychometric tests and situational judgement questionnaire. I was then invited for a phone interview, which was a cold experience with an outsourced interviewer who kept cutting me off. I was then invited for an assessment day and final interview, which consisted of pre-work in the form of a personality questionnaire. At the assessment day, there were three activities, which tested everything from your leadership skills to commercial awareness. This was followed by a face to face interview. I waited two months to hear their response.