Meltwater CSR Customer Service Representative interview questions

Demonstrated lack of proper HR etiquette. Failed to value candidate’s time and availability as the screening was done at their convenience. Background: Caught me off guard and told me it will just be a quick question but it turned out to be a phone screening but I was on an undergrouns train(subway equivalent). I felt ‘almost’ criticised for being under prepared when I was not even scheduled for the phone screening, it was like a Sheng Siong lucky draw call except it was a lot less courteous and unpleasant. Verdict: Basic courtesy prior to a phone screening is to ask for the candidate’s availability in advance, respect our time and we will respect your time for speaking with us. This was for a role in Singapore back in July/August 2019. I still remember after so long and I felt utterly disrespected. The current SaaS firm I am with now, 1st round phone screening the HR Talent Acquisition Manager ARRANGED a time and called me right on the DOT of the scheduled time. This is professionalism and again, I remember that fondly till today.