I honestly was surprised when I was contacted for an interview because it had been over a week since I applied for the position. When I was contacted by the recruiter, it sounded like he was using a speaker phone in a big room, so it was really hard to hear what he said. When I asked him to clarify a few questions because I honestly couldn't hear what he said, he sounded frustrated with me. At one point, I apparently didn't fully answer his question and he started asking me why I thought I could do this job since I haven't had this position before. His accusatory tone was shocking to me, and I was taken aback, especially since I had read how much MuleSoft cares about the interviewing process and finding the right people. I explained how I had relevant work experience, but the interviewer gave only cursory responses and showed no interest in talking to me further (which I found incredibly hypocritical when he later on acknowledged that he was hired as a recruiter at MuleSoft with no direct experience, let along experience in a recruiting position). I was very upset with my experience in the interviewing process with MuleSoft; I had expected a much higher level of professionalism and felt that I was dismissed from the very start.
Interview questions [1]
Question 1
Briefly describe your work background from the school you chose to your most recent position.
Sounds like we had some connection issues! I'm sorry that came across as a lack of professionalism. I personally am committed to treating every candidate with the same amount of respect and professionalism, no matter the outcome, and I apologize if this did not come through in our conversation. Best of luck with your search!
I applied online. The process took 3 weeks. I interviewed at MuleSoft (San Francisco, CA) in Nov 2016
Interview
I applied to this position via LinkedIn and received an email from one of the current Recruiting Coordinators to set up a phone interview 3 business days later, which was scheduled for the following week. We scheduled a phone interview with the Talent Operations Manager for the following week.
During the phone interview, the TOM started out by asking about my college experience (I graduated a year and a half ago), including my GPA. She then moved on to ask questions about my work experience, specifically looking to learn about any process improvements I had made. She was completely transparent about how I was doing throughout the conversation, listing the specific qualities she was looking for in a RC candidate and even telling me what to prepare for in following interviews.
I received an email from another current RC the next day asking for my availability to schedule an on-site interview. At the on-site, she gave me a tour of the office and even came to sit with me between each conversation I had, making me feel completely welcome and comfortable. I interviewed with three different people – the North America Director of Talent, a current RC, and the TOM again. The first two interviews were mostly conversational mixed in with some specific questions, but overall very comfortable. The third was the most challenging, question-wise, as she delved deeper into the process changes we had discussed on the phone, but she gave great feedback the whole time. At the end she told me she wanted to have me come in for a final interview with the VP of Talent, and before I left we scheduled it for the following week.
Unfortunately, the day before my final interview was scheduled the TOM called me to tell me they had filled the RC role that day, so they wouldn't be moving forward with my final interview after all. Regardless, she referred me to a friend at another company hiring for the same role, and even followed through the same day to help me set up an interview with him.
Overall it was an exceptional interview process with complete transparency, which seems to say a lot about the company as a whole. The recruiting team keeps you moving through the process as quickly as possible (it took about 3 1/2 weeks in total).
Interview questions [2]
Question 1
What was your overall takeaway from your university experience?
It was great to meet you! Thank you so much for taking the time to write this and for taking the time to get to know us. We definitely try out best to create a good experience so it's much appreciated. Best of luck to you!
I applied online. The process took 2 weeks. I interviewed at MuleSoft (North Sydney)
Interview
It's a multiple interview process. You will speak and meet with the recruiter, and depending on the role a line manager, or the hiring manager for that role and perhaps other employees or team members that you might interact with if successful. It was a very positive experience. They were quick to respond to my application, and very honest and transparent in answering my questions regarding the role and their expectations for the successful candidate. Each and every person you'll meet is very passionate about the company and the impact they've made.
Interview questions [1]
Question 1
What would you consider as your biggest accomplishments?
Thanks for sharing your experience. I'm so glad you felt our process was transparent and informative, and we appreciate you taking the time to get to know us!
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