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NTT DATA Customer Service Representative CSR interview questions

based on 25 ratings - Updated Sep 11, 2025

Easy interview difficulty

Very positive interview experience

How others got an interview

40%
Applied online
Applied online
15%
Recruiter
Recruiter
15%
Other
Other
15%
Staffing Agency
Staffing Agency
10%
Employee Referral
Employee Referral
5%
In Person
In Person

Interview search

25 interviews

Customer Service Representative Interview

Mar 7, 2020

Anonymous Interview Candidate

No offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at NTT DATA

Interview

It was good and positive, started with a phone interview with recruiter and then a second interview with the manager. The process took about 2 weeks from applying till the interview but I never heard back from them. Though I had a good and positive experience!

Interview questions [1]

Question 1

Tell me a time you went above and beyond for a customer

Answer question

Account Manager Interview

Aug 8, 2019

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied through a recruiter. I interviewed at NTT DATA

Interview

two phone screens with recruiters and one with a manager, 1 face to face with the hiring manager & final interview with a team lead took about 3 weeks from my head hunter call to hire

Interview questions [1]

Question 1

describe how you handle client issues & solved those

Answer question

NTT DATA response

Thank you for taking the time to provide your comment. Your feedback is appreciated and will help us to improve

Customer Service Representative Interview

Jun 28, 2019

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied through a staffing agency. I interviewed at NTT DATA (Oklahoma City, OK) in Aug 2018

Interview

I Took a skills typing test. Had to provide my drivers lisence, the diploma, college diploma, took a drug test, Kept in contact with company before and after the interview.

Interview questions [1]

Question 1

I was asked what made me pick this company, what my schedule is like.

1 Answer

Viewing 16 - 20 of 25 Interviews

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NTT DATA

NTT DATA Customer Service Representative CSR interview questions

Easy interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Service Representative Interview

Account Manager Interview

Customer Service Representative Interview

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