Salesforce Technical Support Engineer interview questions

1. Phone Interview with HR Representative 2. Skype Interview with Hiring Manager 3. Technical Excercise to return. 4. Live Technical Interview with Senior Members of the team. Reviewing exercise solution. Then simulation of customer support issue, from problem understanding through troubleshooting and solution. 5. Final Interview with Hiring Manager.

The interview process consisted of a phone chat with HR initially. During the chat, the role was clearly described and what was expected. We also went through the benefits of the role and briefly touched on my work and skills experience. The interview with the tech managers was very straight forward. There was short exam to test my technical knowledge followed by a chat about the role and my previous experiences and personality. Both managers were very friendly and it didn't seem like an interview, more so a chat amongst peers. I think everyone was very happy with the outcome.