ServiceTitan Customer Service Representative (CSR) interview questions

Phone screening and then an in-person interview. Given a tour of the office upon arrival. In-person consisted of 2 panel style interviews with CSRs and Supervisors. Lastly was an interview with the manager. Typing test was administered at the end.

I had an interview in ServiceTitan Yerevan office. The process was completely disastrous. I have been invited to an interview a month before the interview day, which is completely not ok. I was at their office on time, however the interview started later than it was scheduled. The interviewers were completely unprofessional, asking questions not directly related to the position. I got rejected and been informed about that in 2 weeks after the interview. It was a complete waste of time. The entire process took almost 2 months from their first call to my rejection. I wouldn't really recommend ServiceTitan to anyone. I found out after the interview that they hired people with no basic understanding of customer service, as they could pay them less, without taking into consideration the fact that the service they are going to be providing would be worthless.