I applied online. The process took 2 weeks. I interviewed at SupportYourApp (Ukrainets) in Aug 2021
Interview
4 filters, quite enjoyable with the right attitude. Interviewers make you feel at home and welcoming. Instructions are clear from the very beginning and onboarding specialists make you aware of all nuances beforehand.
3-4 interviews easy anyone that’s well spoken can get a job. Recruiters easy to talk with, interview via video conference call for remote positions. Apply online for the position and get your resumes and interview results by the week after
Interview questions [1]
Question 1
Generic interview, strength weaknesses, how to support a customer - show the process - what makes a customer feel valued. Basic questions you got this
I applied online. I interviewed at SupportYourApp (Bārdaw) in Jul 2023
Interview
Good and easy. I did the video interview, and I'm waiting to see if I would go further. The question were not bad because I prepared the interview and the filmed.
Interview questions [1]
Question 1
Are you available for a full time position? When would you be available to start a new role? Would you consider working from the office? What roles did you have to fulfill at the previous post that you think will be useful for this position? Are you proficient in the use of any customer service software? What attracted you to apply to Support your App? Why especially the customer support consultant role? Our goal is to be active when our customers are active, this is why our teams cover morning, afternoon and the night shifts. How flexible are you in terms of schedule? What is your availability? What salary? If this position were office, instead of remote, what financial expectation would you have? What is the most important facet for you to choose an enterprise? What is your last achievement that you are proud of? Have you been in a multicultural space (work, trips, vacations,etc)? What was your experience and what called your attention?