I applied online. The process took 2 days. I interviewed at SupportYourApp (Kiew, ) in Aug 2016
Interview
The interview was quite long, almost an hour. 2 stages - with HR and COO, included short test assignment in writing and personality test. Basic questions, to tell about myself, works experience, etc. Everything was quite informal, the HR offered coffee/tea, no formal desks, she sitting on a bean bag couch on the lower level in front of you so you won't feel any pressure.
Everything is friendly and I'm completely satisfied with the interview process.
Interview questions [1]
Question 1
Do you have an example of 5-star customer service you've experienced?
I applied online. I interviewed at SupportYourApp (Johannesburg) in Jan 2026
Interview
AI interview with a bot. Typical questions you’d find in a human interview, it asks you series of questions about your self, previous work experience and technical questions. Only weird thing is that it talks over you, each time you take a thought on how to answer a question it assumes you’re done then asks you another question
Interview questions [1]
Question 1
How do you handle customers’ sensitive information?
I applied through an employee referral. The process took 2 weeks. I interviewed at SupportYourApp (Cape Town) in Oct 2023
Interview
Interview was done with a Webcam online via Google meets. Interviewer was kind and friendly, and helped me feel comfortable and at ease. The interview process was straightforward and the tests were easy to understand and complete.
Interview questions [1]
Question 1
Why did you choose to apply for a customer support position?
It went really well. The HR was kind and nice. Everything went smoothly. The second stage is still to come but I hope it will go well as well. I like the opportunity to practice my English with native speakers on a daily basis.
