TP Call Center Agent interview questions

It was decided into parts. One of them was reactions the agent have over the different scenarios with customers. The other part was about language skills. And the last one is recording a video with answering the question in the language that you applied.

All the ataffs are accomodating and they are willing to assist us. They are explaning as well all the process that we will be needing to do to finish the interview and assessment.