TP Customee Service Representative interview questions

I first applied online and got contacted through WhatsApp a couple of days after. They asked me to send some information and a voice note answering some questions. The day after that I got two calls where the first was about gathering a bit of information about myself and my salary and schedule preferences. Whereas the second one was about personality traits and more in-depth information about positions available. It's an easy interview, you just have to reaming calm and answer the questions

Due to CoVid restrictions, the interview was done with Zoom audio. I spoke with someone who screened the call to make sure I wanted full-time work etc. and then I had a 2nd interviewed a 2nd time. They emailed the hiring papers, did an mouth swab drug test (on site) and did a consumer background check. The whole process only took a couple of days.