TP Customee Service Representative interview questions

Applied on Indeed, received email from a HR rep to come in and apply in person and interview for a campaign. I went in on the day she told me to come in, drove all the way up there to have the receptionist tell me that they no longer have that particular position open. So I emailed the lady who emailed me to see what was going on and she told me to come back another week. So The following week I went back and waited like 30 mins to finally get pulled in to do the application AGAIN and the testing. Once that was finished they have you come sit back out again for another 1 or so. They finally call me back to tell me I passed the testing and typing test and to do a interview with the HR rep. I made it past that and was offered the choice to choose between three different campaigns based on my testing. I chose the one with the best pay. I was then told I would be interviewing with a manager from that Campaign. I literally waited 3 hours after this to do the interview the manager. Basically the manager never came down so the HR Rep decided to Direct Hire me. Completed all paper work that day and then got my information for Orientation. Plan to stay for at least 5 hours. It's insane