I applied through a recruiter. I interviewed at TP (Miami, FL) in Aug 2020
Interview
It was very fast but I would rather to talk more, not just asked normal questions like if i have my license with me. Everything else went fine and honest. I liked the place and the room where I was interviewed
They did the interview remotely over the phone. They asked really basic questions just about customer service. None of them were too difficult. At first, I was going to be working for AT&T, and that required two interviews even though they were mostly the same questions.
Interview questions [1]
Question 1
Can you explain a time when you had a difficult customer? What did you do to fix it?
La primera entrevista es grupal. Presentación de cada uno y detallar la experiencia de cada uno en el sector al que está postulando (atención al cliente). Se llena un formulario y si eres seleccionado, se contactan contigo.
Interview questions [1]
Question 1
preguntan por la experiencia en el sector, cómo hemos resuelto casos e incidencias.